Reward TV
Member Sign In
Join RewardTv

Help


  • What browser should I use to play RewardTV Games?
  • What version of the Flash player do I need to play the games?
  • Where can I download the Flash Player?
  • What are the differences between the Flash mode and basic (HTML) mode for playing TV Trivia Games?
  • How do I play the Flash version of a game?
  • Can I switch back and forth between the Flash and HTML games?
  • The Flash player is not working on my machine. What should I do?
  • Why do I get an error message when I play the Flash game?
  • Can I go back to previous questions in the Flash game?
  • Can I turn off the sound?
  • Why do a few sections of RewardTV not work with WebTV?


What browser should I use to play RewardTV Games?

RewardTV is designed to function optimally with Firefox 2+ or Internet Explorer 6+ on a Windows platform with Flash 8+. Members are encouraged to use this combination when playing RewardTV Games.



For RewardTV Members using a Mac, the recommended browser is Safari 2.0. We do not currently support Internet Explorer for the Mac.



Both PC and Mac users may also access RewardTV using the Mozilla Firefox browser.

What version of the Flash player do I need to play TV Trivia Games?

To play TV Trivia Games in Flash mode, you need Flash Player 8 or above. Click here to download Flash Player

Where can I download the Flash Player 8?

Click here to download Flash Player 8.

What are the differences between the Flash and basic (HTML) modes for playing RewardTV Games?

The only difference between the Flash and basic (HTML) mode for playing TV Trivia Games is the appearance. Flash adds more fun and interactivity to the games. The questions and point values are exactly the same. A TV Trivia Game can only be completed once, using either the Flash or the basic (HTML) version of that game or a combination of the two. You are limited to a total of 5 TV Trivia Games per night regardless of whether you played it in the Flash or the basic (HTML) mode.


How do I play the Flash version of a game?

Log onto RewardTV and select a show. After you have selected a show, a page will load giving you the option to play either the Flash or HTML version of the game. Click on the Flash link.

Can I switch back and forth between the Flash and HTML games?

Yes, you can switch between the Flash and HTML games at anytime. When you switch, you will be taken to the same question you were on in the other play mode.

The Flash player is not working on my machine. What should I do?

First, you should check to make sure you have the Flash 8 Player or above. To check your current version of Flash, right-click on a game while it is in Flash mode. The text that appears next to "About" on the following screen is the current version of Flash you have installed. It is possible that you could have an older version of the Flash Player instead.



Click here to download Flash Player

Why do I get an error message when I play the Flash game?

If you receive an error message during the Flash game, check your Internet connection and click "Try Again." If you continue to have problems with the Flash game, you can switch to the basic (HTML) mode and continue at exactly the same place.

Can I turn off the sound?

You can turn the sound on and off by clicking on the sound icon at the lower left corner of the game console.

Why do a few sections of RewardTV not work with WebTV?

While RewardTV is designed for personal computers, the site works optimally with Firefox 2+ or Internet Explorer 6+ on a Windows platform with Flash 8+ (to download Flash, click here). We are currently working on increasing site functionality for WebTV; however, at this time we cannot guarantee optimal performance for WebTV users and can provide technical support on a best effort basis only.



  

Still have questions? Contact Member Services.